Danieta Britz

I'm a dynamic and results-driven leader with over 30 years of experience in the IT industry. I've successfully driven strategic growth, optimized operational efficiency, and fostered innovation in highly competitive markets. My track record includes leading cross-functional teams, managing significant budgets, and delivering transformative change through strategic planning and data-driven decision-making.

I excel at building strong stakeholder relationships, leading change initiatives, and navigating complex, regulated environments. As a visionary leader, I'm passionate about creating long-term value and sustaining business excellence.

My expertise lies in Service Management, where I've optimised service delivery and enhanced client satisfaction. My work champions best practices in Service Management, emphasizing rigorous standards for exceptional client outcomes. I develop fit-for-purpose frameworks and playbooks, with clearly defined critical success factors and unified operational adoption.