Gareth Evans
COO | CCSO

I have over 30 years experience in the Software Product Development and Implementation arena across multiple industry sectors such as Retail Financial Services, Telcomms and eCommerce.
Â
I have a strong commercial focus whilst being highly experienced in Sales, Customer Success, Delivery, Cloud Operations and Support.
Â
Having progressed through Project Management, Programme Management, Customer Operations, Product Development and Project Implementation, I have been using these skills hands-on since 2021 as an independent executive advisor, coach, business development executive and interim manager.
Â
In my career as a C Level executive, amongst my key achievements I would list:
Â
Part of executive team that rescued a failing software house, down-sized the organization and rebuilt to profitability making 2 complimentary acquisitions and then ultimately selling on.
Â
Growing a implementation team from circa 25 consultants and £9m revenues to 120 consultants and £30m revenues in 3 years with a 40%+ gross margin.
Building a Cloud Ops team from scratch and taking an on-premise software product through a successful transition to fully cloud enabled, creating additional growth in the business.
Â
Part of the executive team that took a Fintech start-up from series A to B funding with 250% per year growth and raising $60m additional funds.
Â
As an independent advisory consultant, I have recently engaged on:
Â
Business development for a niche consulting practice securing over £1m additional business in the first 6 months.
Â
Supporting an offshore provider launch into Europe and securing the largest new client for them. (£2m+ revenue in year 1).
Â
Interim Chief Customer Officer for a market leading eCommerce provider, responsible for Customer Success, Professional Services and Support Teams.