John Williams
CRO (US)

Scaling a SaaS company takes real-world experiences and knowledge specific to each stage of growth.
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As a results-oriented Revenue Executive dedicated to propelling SaaS organisations to new levels of success, I specialise in helping SaaS organisations that have achieved product-market-fit and are now focused on scaling their sales through go-to-market strategies in primary or secondary segments, notably $10-$50M ARR.
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My approach emphasises fiscally responsible growth investments and a strong focus on unit economics, which are essential for leveraging vital growth capital, as well as understanding & applying the lessons learned from your best clients, to position your company for maximum acceleration.
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My philosophy is simple: do one thing exceptionally well, provide concrete proof of success, and then scale.
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To achieve this, I specialise in capturing the details of a client's journey, enabling marketing and sales teams to understand these pivotal moments and deliver value accordingly.
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I create comprehensive documentation of best practices, which helps in onboarding new hires more efficiently and consistently attaining monthly growth goals by progressing the pipeline.
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My assistance to marketing, sales, and success teams includes:
- Capturing the most influential aspects of the client's experience
- Documenting the go-to-market playbook for different segments
- Coaching the execution of the playbook for consistent revenue attainment
- Focusing on retention and driving expansion revenue to maximise growth
- Utilising relevant metrics and visual dashboards to reveal business health and performance
- Enabling scalability through the automation of repeatable tasks
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In addition to my work with marketing, sales, and success teams, I also provide coaching services to Founders, CEOs, RevOps and Heads of Sales. I help guide the growth of their SaaS organisations and assist in presenting to executive leadership.
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My experience in B2B SaaS tech comes from working in private and public organisations over the past 10 years, including notable stints at IBM and Microsoft, as well as startups/scaleups focused on the US market in the $10-$50M growth stage through acquisition and mergers.
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I leverage my own knowledge as well as frameworks and top practices from Winning By Design and SaaStr.
